Archive for the ‘Plumbing’ Category

It’s not uncommon for a customer to ask for our help finding the source of a bad sewer-gas smell.  It happens quite often because the problem is tough to diagnose and locate for lots of different reasons.  We usually start with a few pointers over the phone to see if they can solve the problem […]


It used to be, that all water piping was metal pipe. About a quarter century ago we in the U.S. started using a pipe system called P.E.X. pipe, which had been used in Europe for several decades. P.E.X. is simply polyethylene pipe that has been changed by one of three methods, into a ‘crosslinked’ material. […]


One winter, on a Saturday night, it was my turn to cover the phones. A customer called at about 10:00 p.m. and said “everything was backed up” in his house. No matter how many times he tried to fix the problem, he couldn’t stop the downstairs shower drain from overflowing, and he needed help. When […]


What’s in a name? When the name contains the words ‘Day & Nite’, certain questions always get asked. “Do you really get called out in the middle of the night?” Yes! We really do get called out in the middle of the night…several times a week, every week of the year. “Really? What do people […]


Tankless? Storage Tank? Which is better? In the first article of this series we looked at the economics of heating water. Number two explored how each system would perform to meet our needs. This final article will compare how ‘green’ one system is versus the other. As I’ve mentioned, it is a ‘small world’ after […]


In my last article on ‘Tankless vs Storage’ water heating, we ‘did the math’ and discussed the economics of changing over to a tankless water heating system. This was the first of three things I recommend you consider when deciding whether or not to ‘go Tankless’. Here’s a recap of those considerations: 1. Economics – […]


For the last few years, I’ve gotten plenty of customer calls that go something like this; “I’m thinking about changing my water heater. Can you tell me which is better, the ‘storage tank’ style that I’ve always had or one of those new, ‘Tankless’ water heaters everyone is talking about?” I will always try to […]